Accident Compensation FAQ
Accident FAQ
Do I need to pay you money to make a claim?
No is the short answer With ACA you will never need any money to make a claim. As all our cases are no-win no-fee.
I was involved with an accident 2 years ago?
If your accident happened in the last three years ACA can still help you to claim compensation. So dont leave it too late.
What happens if the agreement is breached prior to settlement?
If either ACA Solicitors or you decide to close the agreement before a settlement is reached, you will be liable to pay a reasonable fee for the work and remain responsible for any outstanding costs.
What are my responsibilities if I decide to make a claim?
You must communicate fully with ACA or our panel of expert solicitors and provide all necessary information when required.
Is ACA a claims management Firm?
No we are not, We will assign an approved solicitor from our panel of experts, who will manage all aspects of your claim. Your relationship with your solicitor will be completely independent of ACA, however we will be able to offer advice as and when needed.
How long will my claim take to process?
This will depend on the complexities of your case. Rest assured that ACA will not delay your claim, we have robust and efficient processes that will enable us to process your claim swiftly. A road traffic accident can be resolved within a short time span, whilst more serious injuries may take longer. Once we have carried out initial investigations.
What is Personal Injury?
Any injury that a person, company or some other organisation is at least partly to blame. The person or organisation must have been negligent about the way something was carried out.
The person or organisation that was negligent may have to pay you compensation for your suffering and subsequent injuries.
A personal injury can happen anywhere and example of a few are below:-
1.At your workplace/factory floor.
2.In a road accident in your own car/ on the bus or any other public transport.
3.Due to a faulty product.
4.You tripped on an uneven paving stone or slipped on a wet floor in a shop.
An injury may be psychological as well as physical, so you may be able to get compensation for distress or upset after an accident as well as for the physical injury.
First step.
If you have been hurt, you will first need to deal with shock and distress you may be going through. After that, you may wish to claim compensation and getting the right and proper advice to deal with the injury.
Even if you haven't yet decided whether to claim compensation, you should collect evidence about the accident. For example, if you were injured after tripping on a damaged paving stone, you could take photographic evidence of the paving stone. Write down details of the accident as soon as you can, while they are still fresh in your mind. if there are any witnesses to the incident, get their name and address details.
If you visit a doctor for treatment, ask the doctor to record the fact that you had an accident. Their records will be evidence of the accident, which will be helpful if you later decide to take your case forward for compensation. For injuries that you can see, photographs of the injury will also be helpful. Make sure you have a note of the date the photos were taken.
Road Accident
If you are injured in a road traffic accident, you must inform the relevant authorities such as the police and your insurance company. The insurance company may refuse to pay out if you don't report the accident.
Workplace accident
You should tell your employer about the accident as soon as possible. By law, your employer must keep a record of most types of accident (most workplaces have an accident book to record workplace incidents). Your employer should also report the accident to the Health and Safety Executive or the local authority environmental health department, if this is necessary.
If you think your employer may not properly record the accident, write to them giving brief details of the accident, Always keep a copy.
